Frequently Asked Questions
SHIPPING
Is delivery available across the UAE?
Yes, we deliver to all Emirates through reliable courier services, ensuring safe and timely arrival of your order.
How long does it take to receive my order?
Most orders are delivered within 1 to 3 working days, depending on your delivery location.
Do you offer any special packaging or gift wrapping?
Yes, we provide custom packaging services to add a personal touch—ideal for gifts or special orders.
PAYMENT
What payment options are supported on your platform?
We accept various payment methods, including debit/credit cards, bank transfer, and cash on delivery (COD).
Do your products include a warranty?
Yes, all applicable products are covered under official manufacturer warranty as per brand policy.
Order & Retunrs
What types of mobile phones and accessories do you sell?
Yes, we deliver to all Emirates through reliable courier services, ensuring safe and timely arrival of your order.
What types of mobile phones and accessories do you sell?
We stock a variety of smartphones, accessories, and gift-ready packaging options to suit all needs and budgets.
Are the products sold by Parwaz Electronics authentic?
Absolutely. All our products are sourced from authorized distributors and come with brand authenticity.
Do you provide phones from every brand?
We focus on the most trusted and in-demand mobile brands, offering both flagship models and budget-friendly options.
How can I track my shipment after placing an order?
Once your order is dispatched, a tracking link will be sent to you via email or SMS for real-time updates.